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APPLYING FOR A JOB WITH PIERCE TRANSIT

Pierce Transit’s current Job Announcements are listed below. We only accept applications for positions that are currently open. You may also call our Job Line at 253.581.8097 for a voice recording of the jobs listed below or you may call 253.581.8080 and request that an application be mailed to you.

A separate application must be submitted for each job you are interested in applying for. All applications require an original signature. Some jobs require supplemental questionnaires that must be included with your application to be considered. Resumes may be attached, but will not be accepted in lieu of a completed Pierce Transit application form.

Your application must be received before 4:00 p.m. on the closing date stated on the job announcement. Postmarks and faxes received by the closing date will also be accepted. We do not accept emailed applications or resumes unless specifically noted on the job announcement.

Our selection processes are competitive. Responses on the application form and supplemental questionnaire will be evaluated for required minimum qualifications for the position. The most competitive candidates may be invited for further testing and/or interviews.

All applicants will be notified regarding the status of their application in writing or by phone. Please keep us informed of any changes in address or telephone number by calling 253.581.8080 and asking for Human Resources.

Pierce Transit will provide reasonable accommodation for persons with disabilities during the selection process, if requested. Please notify Human Resources of such requests at 253.581.8080.

Job offers may be contingent upon successful completion of a physical examination, pre-employment drug screen, criminal background check, reference check, driving record check and/or other required verifications.

Thank you for your interest in employment opportunities with Pierce Transit!

CURRENT JOB POSTINGS:

DIRECTOR OF PARATRANSIT
MECHANIC POSITIONS
TRANSIT SECURITY OFFICER

Click HERE for additional applicant information and benefits offered to Pierce Transit employees

Employees, not "at will", will be required to serve a six-month probationary period.
Pierce Transit provides a smoke-free work environment. Smoking is permitted only in designated outdoor areas.
An Equal Opportunity Employer
Females and Minorities Encouraged to Apply


DIRECTOR OF PARATRANSIT

Open until filled
First review: April 5, 2010

The Position:
Under direction, this position provides leadership for the Office of Paratransit and is responsible for the development of all divisions’ goals, objectives, and priorities. The person in this position directs, plans, organizes all functions including, specialized transportation communications,  hybrid service dispatching, and specialized transportation dispatching; customer service call center, specialized transportation operations; community outreach relations, quality assurance, service quality, and distribution of Pierce Transit’s information to the public. The person in this position is responsible for problem solving and mediating highly conflicting, unexpected, and sensitive issues involving represented and non-represented employees, the union, and customers. The Director of Paratransit mentors, supervises, trains, and evaluates the performance of assigned personnel.  The Director of Paratransit is an essential member of Pierce Transit’s leadership team.  Performs other related work.
Essential functions include: Leads, directs, and plans activities related to the Agency’s Paratransit program. Provides leadership and direction to the Office of Paratransit. Develops and monitors implementation of division goals, objectives, priorities, and the effectiveness of service delivery methods, to ensure the overall system supports employees in providing high quality service to the community. Establishes and preserves strong relationships and within Pierce County, regionally, and nationally as they relate to paratransit activities. Provides strategic level advice to the Executive and Leadership Teams regarding specialized transportation opportunities. Applies experience with managing and coordinating complex systems, and recognizing the interdependence of the various elements of Transportation Services, provides a holistic perspective and vision in conducting analyses, prepares recommendations, and contributes to strategic planning endeavors.  Produces accurate, timely, quantitative, and useful analysis of specialized transportation data. Oversees the investigation of complaints, related to specialized transportation operations, administration, eligibility, and Bus Plus services. Analyzes reports of findings and recommends responses to customer service issues, taking into careful consideration the complexity of the issues involved. Oversees plans and communicates project progress to the Vice President of Transportation Services, the Executive and Leadership Teams, and other requesting departments. Ensures and encourages cooperation and collaboration with Agency personnel, department Directors and other division personnel, public agencies, community groups, vendors, customers, transit agencies, and others to exchange information and resolve issues related to customer service, community outreach relations, quality assurance and service quality. Ensures the Office conforms to the Agency’s mission, goals, and objectives; and develops an annual work plan and strategies to achieve stated goals. Supervises and evaluates the performance of division personnel; selects, orients, and counsels employees; trains management staff; disciplines and terminates personnel as necessary. Reviews the call statistics and provides guidance to the managers in tracking trends, call volume and time on each call to identify strategic opportunities. Works collaboratively with the union to resolve issues at the earliest possible stage; may serve on the Agency’s negotiating team to negotiate labor contracts and side agreements as necessary. Responds to grievances, complaints, lawsuits, and arbitrations as required; may represent the Agency at hearings and arbitrations as requested. Directs the preparation, maintenance, and distribution of records, reports, statistics, and other materials for use by the Agency and local, State, and Federal agencies as required. Attends, chairs, and conducts a variety of meetings within the Agency and in the community; serves on committees; makes oral presentations at meetings, including Board of Commissioners meetings. Represents the Agency on regional transit service projects; providing a customer service and quality assurance perspective as necessary.

Hiring Range:  $83,435 – $106,488 annually, paid on a bi-weekly basis. (Salary range up to $123,272 annually.)

Minimum Qualifications:
Required:
Bachelor’s Degree in Communications, Public Administration, Business, Management, or a related field; ten years of increasingly responsible professional level experience in transit operations, including a minimum of six years of management level experience in a paratransit organization (including operations, dispatching and administrative responsibilities); or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Formal training or experience in working with members of the disabled community; and a firm understanding of the requirements of the Americans with Disabilities Act.

Knowledge & Abilities:
Knowledge of: Management, supervisory, and leadership skills; rapid cycle improvement processes; methods, practices, and procedures involved in management of a public transit system, commercial drivers, and labor relations; customer service, communication, community outreach,  hybrid services, specialized transportation service; community relations principles and practices; federal and state public transportation laws and regulations; principles of training; oral and written communication skills; public speaking techniques; Agency policies, procedures, and practices; budget preparation; and contract administration. Skill in: Planning, organizing, and directing the activities, functions, and personnel in the paratransit organization; monitoring the effectiveness of service delivery methods to ensure the overall system supports employees in providing high quality service to the community; mobile communications, developing work plans, goals, and objectives; communicating effectively both orally and in writing; establishing and maintaining effective and cooperative working relationships with internal and external customers; providing for employee professional development; supervising, training and evaluating the performance of assigned personnel; developing and administering a budget.  Working and communicating with members of the disabled community.

How to Apply:
The position is open until filled with first review beginning April 5, 2010.
  Submit a resume and cover letter to Dolores Cooper at
dcooper@piercetransit.org.

The most competitive may be asked to submit additional supplemental information.

Selection Procedure:
Applicants who, in the judgment of Human Resources, most closely match the requirements of the position will be invited to appear for an interview. Selection of applicants for consideration will be determined by the information supplied in the application materials. It will be the responsibility of the applicant to supply sufficient information and detail to permit the Agency to properly determine the applicant's qualifications, skills and abilities as they relate to the position.

For additional questions or information, please contact Dolores Cooper, Employment Manager, at 253.581.8096.

Opening date: March 16, 2010.
 



MECHANIC POSITIONS
(Level to be determined through selection process)

Open until filled
Applications will be reviewed as they are received

Mechanic I Position:
Will assist in the mechanical repair of various types of transit vehicles including replacing and repairing engines, alternators, starters, transmissions, differentials, drive lines, radiators, and air and brake systems. Will assist with the tune-up of various types of equipment involving either compressed natural gas or diesel fueled engines; perform routine inspection of the mechanical operation of buses, trucks, vans and automobiles; tear down and rebuild system components, parts and air and hydraulic lines, fitting, and piping; perform complete maintenance and repair of brake, suspension and steering systems; grease and lubricate buses, trucks, vans and automobiles; fill fuel tanks, check oil levels and service batteries; perform other related duties as assigned.

Starting Wage: $21.80 per hour                         Wage Range: $21.80 - $25.52 per hour

Minimum Qualifications:
Required:
Three years experience in mechanical repair work on automotive or diesel equipment. Desired: Apprenticeship training on diesel equipment and air brake systems. Completion of a heavy duty vehicle program at an accredited technical school or college.

Knowledge and Abilities:
Knowledge of: the operating principles and functions of all diesel and gasoline internal combustion engines, brake, suspension and steering systems and the hazards and safety precautions followed in heavy equipment repair shops. Ability to: use jacks, wrenches, grease guns, hydraulic hoists, cleaning materials and other tools and equipment used in the service and repair of heavy equipment; understand and carry out both oral and written instructions; work as a team with other employees in a directed work team environment; conceptualize the work required, through personal observation or a verbal description, and determine what is necessary to obtain quality results; perform computerized work order methods and procedures; pass a job related examination; pass federally required drug and alcohol testing mandates; drive all job related vehicles and maintain a valid WA State driver’s license and CDL with endorsements as required.

Journey Level Mechanic Position:
Performs skilled mechanical tasks in preventive maintenance, troubleshooting and repair of natural gas and diesel powered vehicles and equipment.Essential functions: systematic diagnosing of malfunctions to include fuel, electrical systems, programmable logic controls and mechanical systems. Also includes repairing, adjusting or replacing complete or integral parts of natural gas, diesel and gasoline engines, transmissions, drive trains and differentials, lubrication, cooling, exhaust and air or hydraulic systems; removing, rebuilding and replacing automatic transmissions in buses, trucks and automobiles; inspecting, adjusting, troubleshooting and repairing of bus door operation, air ride systems, steering systems, and wheelchair lifts.

Starting Wage: $27.15 per hour                     Wage Range: $27.15 - $29.35 per hour

Minimum Qualifications:
Required:
Any one of the following: 1) 3 years of journey-level mechanical work experience in transit, bus or over-the-road coach maintenance; OR 2) Completion of a recognized 2 year diesel mechanic vocational course of study plus 2 years journey-level mechanical work in transit, bus or over-the-road coach maintenance; OR 3) Certification as a journey level diesel mechanic by a private or public agency recognized by Pierce Transit; OR 4) Completion of a recognized 4 year diesel mechanic apprentice program. Desired: Journey level mechanical work experience on natural gas or propane-powered spark ignited vehicles (bus or truck) or equipment.

Knowledge and Abilities:
Knowledge of: Methods, materials, tools, and standard practices related to the maintenance and repair of heavy-duty vehicles and equipment; principles of spark-ignited or diesel powered engines; safety precautions followed in heavy equipment repair shops. Ability to: Perform essential functions including occasionally moving, lifting, and maneuvering heavy objects in confined and/or awkward spaces; use jacks, wrenches, grease guns, hydraulic hoists, cleaning materials and other tools and equipment used in the service and repair of heavy equipment; understand and carry out oral and written instructions; work with other employees in a directed work team environment; conceptualize required work through personal observation or a verbal description and determine what is necessary to obtain quality results; perform computerized work order procedures; pass federally required drug and alcohol testing.

Special Requirements:
Must be willing to work any shift (assignment to swing shift, graveyard and/or weekends likely). Must possess a complete set of heavy equipment tools with a roll-a-way toolbox and a valid Washington State Driver’s License at the time of hire. Must be able to obtain a Class B Commercial Driver’s License permit (with a third party testing certificate) within thirty days of hire and obtain a Class B CDL with Air Brake and Passenger endorsements within 90 days of hire.

How to Apply:
You will need to complete a Pierce Transit application form and supplemental questionnaire clearly showing how you meet the minimum qualifications listed above. Applications will be reviewed as they are received. Résumés will be accepted only if they are attached to a completed Pierce Transit application form. Application materials may also be obtained at Pierce Transit, 3701 96th Street SW, P.O. Box 99070, Lakewood, WA  98496 or by calling (253) 581-8080.  Resumes will be accepted only if they are attached to a completed application form.

**Don't forget to download the supplemental questionnaire. Both documents must be submitted in order to be considered for the position.

1. Application
Please download and complete a
Pierce Transit Application. You may mail your completed application to Pierce Transit, P.O. Box 99070, Lakewood, WA 98496-0070 or drop off your application at 3701 96th St SW, Lakewood, WA 98499.

2. Supplemental Questionnaire
This position also requires you fill out a
supplemental questionnaire which may then be printed out and mailed to the above address along with your application form.

Selection Procedure:
The most competitively qualified applicants who meet the position qualifications will be invited to appear before an oral review panel. Selection of applicants for referral to the panel will be determined by the information supplied on the application and accompanying documents. The most competitive applicants who successfully complete the oral review process will be invited to participate in a practical exam. Selection of finalists will be made from those who successfully complete the practical exam; selection process may include a final interview with the hiring authority. Applicant performance during the selection process will determine whether successful applicants are offered a Mechanic I or Journey Level Mechanic position. It is the responsibility of the applicant to supply sufficient information and detail on the application materials to permit the Agency to properly determine the applicant's qualifications, abilities, and attributes as they relate to the position.

For additional questions or information, please contact Jean White, Senior Human Resources Analyst, at 253.581.8081.

Opening date: February 25, 2010



TRANSIT SECURITY OFFICER

(Specially Commissioned Washington Peace Officer)

Females & Minorities Encouraged To Apply

**This is not a security guard or a police officer position.  It is very unique and the first of
its kind in Washington State.  Please read on to learn more about this exciting opportunity!**

NOTE: Pierce Transit Security Officers hold a “Special Commission” and are Specially Commissioned Peace Officers.  They are not fully commissioned law enforcement officers, do not carry firearms when performing their duties and do not have full powers of arrest as defined by RCW 10.93.020(5). 

Closing Date: Open Until Filled - Multiple Vacancies

NOTE: APPLICATIONS WILL BE REVIEWED AS THEY ARE RECEIVED.

The Position:
Under direction, provides system security for Pierce Transit’s assets, employees and customers.  Essential functions:  Issues passenger exclusion orders according to established procedures as part of the exclusion program.  Issues Notices of Infraction pursuant to RCW 7.80.050.  Conducts physical security assessments of transit facilities, reports inoperable equipment, physical security breaches, all threats to assets, employees and customers. Conducts thorough patrols on foot and bicycles of various parking structures, park and ride facilities, transit centers etc., as directed. Rides the transit system buses as a means of transportation from various locations and provides a uniformed presence on board the buses. Uses issued radio and cell phone to communicate security related information to supervisor and/or police. Completes various reports including the Daily Field Activity Report, Security Incident Reports, Monthly Reports, and Alarm Reports. Enters information into security database. Searches transit facilities and vehicles for suspicious devices, and/or people. Answers customers’ complaints and requests for assistance. May serve as a Field Training Officer (FTO) to other Transit Security Officers.With the use of Closed Circuit Television (CCTV), conducts active surveillance of various locations, captures video evidence for the use in criminal and civil proceedings, listens and responds to radio traffic, responds to employee reports of suspicious activity, investigates and reports suspicious activity, notifies law enforcement of criminal activity and prepares detailed, specific reports; takes photographs of evidence for reporting purposes. Conducts traffic control and employee escorts as requested.  Administers First Aid and CPR if needed.

Hiring Rate: $36,766 annually.  Salary Range:  $36,766 -$46,924 annually, paid on a bi-weekly basis.

Minimum Qualifications:
Required: High school graduation or GED.  One year of experience in public sector security field, military police officer, correctional officer or related field.  No major traffic violations within the last 5 years, no felony convictions, no misdemeanor convictions involving drugs, moral turpitude, or theft. Desired:  Experience in public transportation security.  Special Requirements: Must be able to pass 40-hour police cyclist course.  Must be able to work a flexible schedule including weekends and night shifts.  Must be available to respond to security incidents throughout the service area. Must be able to obtain a valid Washington State driver’s license prior to employment and successfully pass a thorough criminal and civil background check.

Required Knowledge and Abilities:
Knowledge of:
  Policies and procedures regarding access to buildings, vehicles and property; general safety precautions and fire safety procedures; methods in communicating and dealing effectively with staff, customers and members of the public; first aid and other basic first responder techniques; effective methods of observation and report writing. Skills: Use of basic communication devices such as cellular phones, radios, computers, direct connect technology; use of monitoring devices such as CCTV; administering first aid; use of fire extinguishers; observing behavior, gathering pertinent information and reporting facts accurately and concisely; verbally diffusing or de-escalating tense, intimidating or threatening situations; remaining calm and focused in situations where personal safety or safety of others may appear to be at risk; understanding and applying written and verbal directions; using sound, independent judgment within the scope of authority, policies, and procedures; maintain positive working relationships with staff, customers and supporting organizations, such as law enforcement, to promote a sense of confidence in the safe and secure delivery of transit services.

How to Apply: To be considered, the following documents are REQUIRED and must be submitted at time of application: a completed Pierce Transit application packet, which includes background questionnaire, supplemental questionnaire, resume with email address included, certification of standards, and notarized criminal background release form clearly showing how you meet the minimum qualifications. Application materials may be obtained from
www.piercetransit.org, at Pierce Transit, 3701 96th Street SW, P.O. Box 99070, Lakewood, WA  98496 or by calling (253) 581-8080.

Click
here to download application materials.

 Selection Procedure:
Applicants who, in the judgment of Human Resources, most closely match the requirements of the position must complete an online personal history questionnaire to be used for a psychological and polygraph exam, be fingerprinted, provide complete references, successfully pass an extensive background investigation, a series of interviews, a bicycle assessment and a physical with drug screen. Candidates are subject to non-consideration at any step that disqualifies them in the process. Selection of applicants for further consideration will be determined by a review and evaluation of the information provided by the applicants throughout the process.  It is the responsibility of the applicant to supply sufficient information and detail to permit the Agency to properly evaluate the applicant’s qualifications, abilities and suitability for the position. Applicants hired for the position must successfully complete in-house training/academy within the 6-month probationary period.

For questions or additional information call Mary Ann Gillespie 253.983.3453                                                                                     Opened:1/8/10


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This page last updated 3/16/10


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