Contact Us

Press 1

Customer Service

  • Press 1 for Bus Information
    • Press 1 for Trip Planning
    • Press 2 for ORCA information
    • Press 3 for Comments
  • Press 2 for SHUTTLE
    • Press 1 for Reservations
    • Press 2 for Cancellations
    • Press 3 for Eligibility
    • Press 4 for Fare Information
  • Press 3 for Fare Information
    • Press 1 for SHUTTLE pass, Class Pass or Human Services tickets
    • Press 2 to Purchase or revalue ORCA card
  • Press 4 for Lost and Found


Press 3



Vanpool

  • Press 1 for Emergency
  • Press 2 for other Vanpool calls

Press 4

Bus Shop Location & Pre-recorded Info

  • Press 1 for Bus Shop information
  • Press 2 for snow routes

Press 5

Administrative Offices

  • Press 1 to dial an extension
  • Press 2 to speak with receptionist


Pierce Transit Bus Shop

Phone Information Hours:

Monday through Friday: 6:30am to 6:30pm
Hours vary on or around holidays.

Toll-free (within western Washington State only): 1.800.562.8109

Bus Information TDD for the hearing-impaired: 711

Pre-recorded information: 253.581.8000, Option 7

SHUTTLE reservations: 253.581.8000, Option 1, then Option 2