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Do It Best. Do It Together. Do It For Less.
Do It Best
Tina Kersh, Dispatch Coordinator—SHUTTLE
Tina Kersh is dedicated to the success of the SHUTTLE Communications project, which integrates SHUTTLE and Fixed route communications. Tina has maintained a positive attitude throughout months of testing the Adept interface. She has provided the vendor with valuable feedback needed in order to correct the deficiencies found in the software. She is demonstrating that she can do it best for her department and all of PT.
Do it Together |
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Left to right:
Mike Anderson, Service Supervisor
Mel Capuli, Service Supervisor
Richard Guillory, Service Supervisor
Working in the Communications Center, Mel Capuli received a call from Lakewood Police at 1:30 a.m. The officer asked if there were any routes operating, and if Pierce Transit could help an individual using a wheelchair to get home. The battery in his chair was nearly dead and he’d have been stranded had he attempted the full trip. Mel informed the officer there were no scheduled coaches in the area, but he’d see what PT could do. Mel contacted Dispatch and, with the help of Richard Guillory and Mike Anderson, they transported this passenger close enough to his home so that he could make the rest of the trip on his own. Richard used a SHUTTLE van, while Mike covered Dispatch. The trip took less than an hour, but it made a world of difference to the passenger. These supervisors went above and beyond to help the passenger and are examples of how Pierce Transit is dedicated to its riders. |
Do it for Less

Barb Schatz, Senior Executive Assistant
Barb Schatz epitomizes the spirit of teamwork, as evidenced by her willingness to assist the Administrative Services team when needed. Barb doesn't hesitate to cover the reception desk when Admin. Services has a staff meeting or a special event to attend. In the past, the team had to leave behind a staff member to cover the desk. Because of Barb, Admin. Services has been able to attend events as an entire team, which helps boost morale and improves communication within the group. By filling in for another division, Barb is helping PT “Do it for Less by Doing More!”
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More exceptional employees.
Four times a year, Pierce Transit faces a tough task – selecting two employees (one from Operations, one from Maintenance) who deserve special recognition, even when judged by the standards of one of the best transit workforces in the nation!
Our latest honorees: |
Operator of the Quarter: (Second Generation!)
Daniel Twaites
Daniel began his career with Pierce Transit in 2008 following in the footsteps of his mother, Georgia Twaites, who retired after 21 years as a professional Operator and devoted employee.
Daniel has already demonstrated his passion for public transit and has excelled in every aspect. His customers and co-workers have written many compliments about his driving skills, his kindness, and his overall ability to handle any situation. Daniel is an asset to our organization and we’re proud to name him Operator of the Quarter. Way to Go! |
Employee of the Quarter:
Justin Henley
A vehicle custodian, Justin Henley does an outstanding job of keeping Pierce Transit buses clean and ready to meet daily service requirements. Surveys of our customers tell us how much they appreciate our well-kept, spotless equipment.
Justin's positive outlook and energy has lent to his excellent reputation as a steady worker with a first-rate work ethic. His supervisor and coworkers know they can depend on him.
A true asset to the Transportation Services Department and the Office of Maintenance, we are proud to have Justin as a member of our team! |
RIDER ALERTS
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Pierce Transit Board Votes for Preservation Plan
The PT Board of Commissioners on has selected a plan to preserve service levels with the goal of providing financially sustainable public transportation that area residents value and use. The Board directed staff to put forward a ballot proposition for the February 8, 2011 election to exercise the final 0.3% sales tax authority available to Pierce Transit to provide funding to meet current service demands.
Since the beginning of the recession, PT has been actively addressing the impacts of sharp declines in sales tax revenue. The agency was one of the first entities to experience a layoff of personnel –a five percent reduction. Pierce Transit delayed or eliminated capital projects, reduced service by nearly six percent, and increased regular adult fares by 25 cents. Those actions combined with employee identified operational efficiencies have saved over $72 million.
The Pierce Transit Board also directed staff to continue to look for ways to cut more costs without impacting service until the voters have their say in February of 2011.
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Pierce Transit ADOPT A STOP Program
YOU CAN MAKE A DIFFERENCE
Pierce Transit has more than 3,000 bus stops and shelters throughout Pierce County. Each one is part of a community. By volunteering as an Adoptee for the Adopt A Stop program you can make a difference in yours.
IT'S EASY TO GET STARTED
- Choose a bus stop.
- Contact us.
- Get your supplies. We'd like to thank you in person for volunteering when we give you your supplies. Come to Pierce Transit's headquarters in Lakewood—or, we can meet you at another location. We'll go over the program and present you with your welcome packet, which includes safety supplies.
- Report your activities once a month.
TO THANK YOU FOR VOLUNTEERING
After your stop is adopted, your name will appear on a sign which will be posted at that stop. You may also receive recognition in one or more of our publications. Recycling is encouraged, and any profit from the sale of recyclable items is yours to keep.
GET STARTED TODAY!
Adopt A Stop Program Coordinator
adoptastop@piercetransit.org
253.983.3455
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Heard a “Talking” Bus yet?
Listen for automatic stop and route announcements while travelling on Pierce Transit and Sound Transit buses. Route and destination announcements required by the Americans with Disabilities Act are made by the new automatic announcement system we call trax each time a bus door opens at a stop. In addition, upcoming stop names are announced on the buses to keep passengers informed about the next stop coming up on that route. 
Pierce Transit needs your help to ensure that the trax system is helpful and useful to you, our riding public. Please report any problems with the timing of stop announcements, interior volume, or pronunciation issues so we can look into fixing them. Report problems by filling out a customer comment card (located at the front of the bus), sending an e-mail to adminservices@piercetransit.org , or filling out our online form. When reporting issues with announcements, please be as specific as possible. Include the route, direction of travel, time of day, vehicle number and a complete description of the problem. |
Pierce Transit is now one of many public transportation agencies worldwide to join the rapidly growing online social networks of Facebook and Twitter.
These online social media platforms are FREE for Pierce Transit and the public.
Just as media outlets and other government agencies have found, these applications will allow Pierce Transit to communicate to more riders and area residents who are customizing the news they receive. Facebook and Twitter will complement several of our current public outreach efforts; the agency website, press releases, and rider alerts.
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Informacion para los pasajeros
Page updated
08/27/2010
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