Sep 3: Labor Day Holiday Schedule
Sep 1: Pierce Transit to Offer Washington State Fair Express Service
Aug 25: Pierce Transit to Implement Service Change Aug. 30
Aug 21: Park & Ride Maintenance Closures
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Virtual Event
Event Series: Community Transportation Advisory Group Meeting

Community Transportation Advisory Group Meeting

July 23 @ 5:30 pm - 7:00 pm

Virtual Event

July 23, 2026

Call to Order

Approval of Minutes – May 2026 Joint Board Meeting
Approval of Minutes – June 2026 Meeting

Public Comment

Community members wishing to provide comment will be given up to three minutes to comment on transit-related matters regardless of whether it is an agenda item or not.

To request to speak virtually during public comment, please press the Raise Hand button near the bottom of your Zoom window or press *9 on your phone. If speaking in person, please sign in at the table at the back of the room. Your name or the last four digits of your phone number will be called out when it is your turn to speak. Written comments may also be emailed to ctagcomments@piercetransit.org.

Presentations

CFO Chris Schuler, Lisa McVay, & Julie Stutzke- Finance & Budgeting
Budget and Mid-Year Update

Chelsea Talbert- Strategic Community Engagement Administrator
Ballot Measure Update

Kathy Walton & Penny Grellier- Marketing and Communications
Marketing Update

Sarah Streiffert- Specialized Transportation Administrator
Runner Update

Discussion Items – as needed

CTAG Member Transit Talk & Committee Reports

Pierce Transit News and Announcements

Adjournment

Watch
us02web.zoom.us/j/88494520692 ID: 88494520692

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GENERAL INFORMATION
253.581.8000

CUSTOMER SERVICE CENTER

505 E 25th St
Tacoma, WA 98421

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ABOUT US

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Employee Resources

I am a student at Bates Technical College. I ride two buses to get here... we can get a free ORCA pass and I was excited about that. I ride the bus every day.
“
”
Dineo M.
College Student
Watch Dineo's Story
Quick Intro
Bates Technical College enriches our diverse communities by inspiring student learning, challenging greater achievement and educating for employment.
Bates Technical College
By the Numbers
We helped community college students get to class with 21,069 discounted passes and ORCA cards.

       I am a student at Bates Technical College. I ride two buses to get here... we can get a free ORCA pass and I was excited about that. I ride the bus every day.

“
”
Dineo M.
College Student
Watch Dineo's Story
Quick Intro
Bates Technical College enriches our diverse communities by inspiring student learning, challenging greater achievement and educating for employment.
Bates Technical College
By the Numbers
We helped community college students get to class with 21,069 discounted passes and ORCA cards.
This temporary shuttle service will help ease the burden on our residents by improving access to jobs, schools, healthcare and everyday necessities in both Enumclaw and Buckley. We are especially grateful to... our partners at Pierce Transit for their commitment to helping our community through this challenging time.
“
”
Beau B.
City Mayor
Quick Intro
An over-height vehicle struck the bridge on August 18, causing significant damage and leading to its immediate closure. The closure caused significant travel disruptions, with temporary shuttle services being established to help residents travel between the two cities.
City of Buckley
By the Numbers
We helped the City of Buckley by providing 27 days of service on our emergency Buckley Connector service.
       This temporary shuttle service will help ease the burden on our residents by improving access to jobs, schools, healthcare, and everyday necessities in both Enumclaw and Buckley. We are especially grateful to... our partners at Pierce Transit for their commitment to helping our community through this challenging time.
“
”
Beau B.
City Mayor
Quick Intro
An over-height vehicle struck the bridge on August 18, causing significant damage and leading to its immediate closure. The closure caused significant travel disruptions, with temporary shuttle services being established to help residents travel between the two cities.
City of Buckley
By the Numbers
We helped the City of Buckley by providing 27 days of service on our emergency Buckley Connector service.
The biggest thing for me is the gas savings and wear and tear on my car. That cost savings for my household is about $50 each time I would fill up, and that extra money is going in my vacation fund.
“
”
Diana
Rideshare Rider
Quick Intro
Driving to work on your own puts wear on your vehicle and a dent in your wallet. When you join or start a Rideshare group, we cover fuel, insurance and maintenance for one low price.
Boeing: Rideshare Group
By the Numbers
We provided 373,907 Rideshare rides. By helping form commuter groups with Pierce Transit Rideshare we took vehicles off the road and helped reduce congestion.
Watch Diana's Story
       The biggest thing for me is the gas savings and wear and tear on my car. That cost savings for my household is about $50 each time I would fill up, and that extra money is going in my vacation fund.
“
”
Diana
Rideshare Rider
Watch Diana's Story
Quick Intro
Driving to work on your own puts wear on your vehicle and a dent in your wallet. When you join or start a Rideshare group, we cover fuel, insurance and maintenance for one low price.
Boeing: Rideshare Group
By the Numbers
We provided 373,907 Rideshare rides. By helping form commuter groups with Pierce Transit Rideshare we took vehicles off the road and helped reduce congestion.
I got to the point where I couldn't drive and I couldn't work. SHUTTLE became my primary form of transportation. What was wonderful about it was it gave me the opportunity to still do volunteer work, be able to go to appointments, go to church and shopping, meet with friends... to have meaning in my day-to-day.
“
”
Linda
SHUTTLE Rider
Quick Intro
Pierce Transit SHUTTLE is an ADA paratransit, shared-ride service for people who, because of their disability, are unable to ride a regular Pierce Transit bus.
By the Numbers
Pierce Transit provided 248,687 SHUTTLE rides. By helping those unable to travel without assistance, we connect our communities and aid accessibility in our area.
Watch Linda's Story
       I got to the point where I couldn't drive and I couldn't work. SHUTTLE became my primary form of transportation. What was wonderful about it was it gave me the opportunity to still do volunteer work, be able to go to appointments, go to church and shopping, meet with friends... to have meaning in my day-to-day.
“
”
Linda
SHUTTLE Rider
Watch Linda's Story
Quick Intro
Pierce Transit SHUTTLE is an ADA paratransit, shared-ride service for people who, because of their disability, are unable to ride a regular Pierce Transit bus.
By the Numbers
Pierce Transit provided 248,687 SHUTTLE rides. By helping those unable to travel without assistance, we connect our communities and aid accessibility in our area.
My only transportation is Pierce Transit right now, so I’m beyond appreciative of having the transportation to be able to get my kids to and from daycare every day – or anywhere else that we need to go.
“
”
Jennifer
Mom who benefits from MCFHC
Quick Intro
The Multicultural Child and Family Hope Center (MCFHC) stands as a beacon of support, empowerment, and advocacy for families throughout Pierce County.
Multicultural Child and Family Hope Center
By the Numbers
We helped Human Service Agencies (or HSAs) by providing 126,804 tickets through our HSA Pass Program.
Watch MCFHC Story
     My only transportation is Pierce Transit right now, so I’m beyond appreciative of having the transportation to be able to get my kids to and from daycare every day – or anywhere else that we need to go.
“
”
Jennifer
Mom who benefits from MCFHC
Watch MCFHC Story
Quick Intro
The Multicultural Child and Family Hope Center (MCFHC) stands as a beacon of support, empowerment, and advocacy for families throughout Pierce County.
By the Numbers
We helped Human Service Agencies (or HSAs) by providing 126,804 tickets through our HSA Pass Program.
Multicultural Child & Family Hope Center
We believe every person... deserves the support to get where they want to go in life. That's why our partnership with Pierce Transit is so vital. Together, we're removing barriers, like transportation, that help young people connect to their goals and to their future.
“
”
Yvonne
Executive Director
Quick Intro
Northwest Education Access provides comprehensive and individualized support to help low-income young people, ages 16-29, build their own path to higher education and beyond.
Northwest Education Access
By the Numbers
We helped Human Service Agencies (or HSAs) by providing 126,804 tickets through our HSA Pass Program.
Watch NWEA's Story
        We believe every person... deserves the support to get where they want to go in life. That's why our partnership with Pierce Transit is so vital. Together, we're removing barriers, like transportation, that help young people connect to their goals and to their future.
“
”
Yvonne
Executive Director
Watch NWEA's Story
Quick Intro
Northwest Education Access provides comprehensive and individualized support to help low-income young people, ages 16-29, build their own path to higher education and beyond.
By the Numbers
We helped Human Service Agencies (or HSAs) by providing 126,804 tickets through our HSA Pass Program.
Northwest Education Access
I took the Pierce Transit Travel Training program and it's helped me immensely. It has helped me be aware of my surroundings, ask questions, have patience, and get my more adventurous side out. Without travel training, I wouldn't know how to get to my aerospace job.
“
”
Simon
Travel Training Participant
Quick Intro
Travel Training is a free service offered by Pierce Transit that provides self-paced instruction for individuals with disabilities and seniors who wish to use regular bus service and become familiar with public transportation options.
By the Numbers
Pierce Transit provided travel training to 108 customers with 352 bus trips.
Watch Simon's Story
       I took the Pierce Transit Travel Training program and it's helped me immensely. It has helped me be aware of my surroundings, ask questions, have patience, and get my more adventurous side out. Without travel training, I wouldn't know how to get to my aerospace job.
“
”
Simon
Travel Training Participant
Quick Intro
Travel Training is a free service offered by Pierce Transit that provides self-paced instruction for individuals with disabilities and seniors who wish to use regular bus service and become familiar with public transportation options.
By the Numbers
Pierce Transit provided travel training to 108 customers with 352 bus trips.
Watch Simon's Story
Pierce Transit has been the only way that my mom gets around, along with her bike. That is how she moves through the world. The bus is a huge part of her life every single day. As an adult who has different disabilities, opportunities are taken away from you. And the bus has given her a little bit back.
“
”
Tash
Pierce Transit Bus Rider
Quick Intro
Pierce Transit bus offers reliable transportation, connecting communities with frequent routes, and a commitment to sustainability and accessibility.
By the Numbers
Pierce Transit provided 6,952,235 bus rides. We helped improve lives in our community with affordable, accessible bus rides.
Watch Tash's Story
        Pierce Transit has been the only way that my mom gets around, along with her bike. That is how she moves through the world. The bus is a huge part of her life every single day. As an adult who has different disabilities, opportunities are taken away from you. And the bus has given her a little bit back.
“
”
Tash
Watch Tash's Story
Quick Intro
Pierce Transit bus offers reliable transportation, connecting communities with frequent routes, and a commitment to sustainability and accessibility.
By the Numbers
Pierce Transit provided 6,952,235 bus rides. We helped improve lives in our community with affordable, accessible bus rides.
Pierce Transit Bus Rider
Pierce Transit is like my car: I can get to the farmer's market, my friend's house, the library, the store, everywhere I need to go.
“
”
Render
Pierce Transit Bus Rider
Quick Intro
Pierce Transit bus offers reliable transportation, connecting communities with frequent routes, and a commitment to sustainability and accessibility.
By the Numbers
Pierce Transit provided 6,952,235 bus rides. We helped improve lives in our community with affordable, accessible bus rides.
Watch Render's Story
      Pierce Transit is like my car: I can get to the farmer's market, my friend's house, the library, the store, everywhere I need to go.
“
”
Render
Pierce Transit Bus Rider
Quick Intro
Pierce Transit bus offers reliable transportation, connecting communities with frequent routes, and a commitment to sustainability and accessibility.
By the Numbers
Pierce Transit provided 6,952,235 bus rides. We helped improve lives in our community with affordable, accessible bus rides.
Watch Render's Story
Pierce Transit is like my car: I can get to the farmer's market, my friend's house, the library, the store, everywhere I need to go.
“
”
- Render
Watch Render's Story
    Pierce Transit is like my car: I can get to the farmer's market, my friend's house, the library, the store, everywhere I need to go.
“
”
- Render
Watch Render's Story
Pierce Transit has been the only way that my mom gets around, along with her bike. That is how she moves through the world. The bus is a huge part of her life every single day. As an adult who has different disabilities, opportunities are taken away from you. And the bus has given her a little bit back.
“
”
- Tash
Watch Tash's Story
        Pierce Transit has been the only way that my mom gets around, along with her bike. That is how she moves through the world. The bus is a huge part of her life every single day. As an adult who has different disabilities, opportunities are taken away from you. And the bus has given her a little bit back.
“
”
- Tash
Watch Tash's Story
I took the Pierce Transit Travel Training program and it's helped me immensely. It has helped me be aware of my surroundings, ask questions, have patience, and get my more adventurous side out. Without travel training, I wouldn't know how to get to my aerospace job.
“
”
- Simon
Watch Simon's Story
       I took the Pierce Transit Travel Training program and it's helped me immensely. It has helped me be aware of my surroundings, ask questions, have patience, and get my more adventurous side out. Without travel training, I wouldn't know how to get to my aerospace job.
“
”
- Simon
Watch Simon's Story
We believe every person... deserves the support to get where they want to go in life. That's why our partnership with Pierce Transit is so vital. Together, we're removing barriers, like transportation, that help young people connect to their goals and to their future.
“
”
- Yvonne
Watch NWEA's Story
Executive Director, Northwest Education Access
      We believe every person... deserves the support to get where they want to go in life. That's why our partnership with Pierce Transit is so vital. Together, we're removing barriers, like transportation, that help young people connect to their goals and to their future.
“
”
- Yvonne
Executive Director, Northwest Education Access
Watch NWEA's Story
My only transportation is Pierce Transit right now, so I’m beyond appreciative of having the transportation to be able to get my kids to and from daycare every day – or anywhere else that we need to go.
“
”
- Jennifer
Watch MCFHC's Story
Mom who benefits from Multicultural Child & Family Hope Center
        My only transportation is Pierce Transit right now, so I’m beyond appreciative of having the transportation to be able to get my kids to and from daycare every day  – or anywhere else that we need to go.
“
”
- Jennifer
Mom who benefits from Multicultural Child & Family Hope Center
Watch MCFHC's Story
I got to the point where I couldn't drive and I couldn't work. SHUTTLE became my primary form of transportation. What was wonderful about it was it gave me the opportunity to still do volunteer work, be able to go to appointments, go to church and shopping, meet with friends... to have meaning in my day-to-day.
“
”
- Linda
Watch Linda's Story

     I got to the point where I couldn't drive and I couldn't work. SHUTTLE became my primary form of transportation. What was wonderful about it was it gave me the opportunity to still do volunteer work, be able to go to appointments, go to church and shopping, meet with friends... to have meaning in my day-to-day.

“
”
- Linda
Watch Linda's Story
The biggest thing for me is the gas savings and wear and tear on my car. That cost savings for my household is about $50 each time I would fill up, and that extra money is going in my vacation fund.
“
”
- Diana
Watch Diana's Story
       The biggest thing for me is the gas savings and wear and tear on my car. That cost savings for my household is about $50 each time I would fill up, and that extra money is going in my vacation fund.
“
”
- Diana
Watch Diana's Story
I am a student at Bates Technical College. I ride two buses to get here... we can get a free ORCA pass and I was excited about that. I ride the bus every day.
“
”
- Dineo
Watch Dineo's Story
    I am a student at Bates Technical College. I ride two buses to get here... we can get a free ORCA pass and I was excited about that. I ride the bus every day.
“
”
- Dineo
Watch Dineo's Story
Transit is mobility, anywhere and everywhere.
“
”
- Zack
Watch Zack's Story
Transit is mobility, anywhere and everywhere.
“
”
- Zack
Watch Zack's Story
I'm under 19 so I can ride for free, it's very convenient for me.
“
”
- Aidan
Watch Aidan's Story
       I'm under 19 so I can ride for free, it's very convenient for me.
“
”
- Aidan
Watch Aidan's Story
Exploring Tacoma by transit is the way to go, and Pierce Transit is the easiest and most convenient way.
“
”
- Bruce
       Exploring Tacoma by transit is the way to go, and Pierce Transit is the easiest and most convenient way.
“
”
- Bruce
”
”
Without the transit system we have, it would be far more difficult to get out and about and discover the hidden beauties of our gritty city.
“
”
- Kai
       Without the transit system we have, it would be far more difficult to get out and about and discover the hidden beauties of our gritty city.
“
”
- Kai
The bus has always been a good way for me to get where I'm going. Thanks for providing a wonderful service to the community!
“
”
- Casey
      The bus has always been a good way for me to get where I'm going. Thanks for providing a wonderful service to the community!
“
”
- Casey
Public transit takes the stress out of my commute to work and lets me explore the Puget Sound region!
“
”
- Hannah
      Public transit takes the stress out of my commute to work and lets me explore the Puget Sound region!
“
”
- Hannah
Next stop, my hoop dreams!
“
”
- Willow
Watch Willow's Story

Next stop, my hoop dreams!

“
”
- Willow
Watch Willow's Story
Every stop teaches you something the last one couldn't.
“
”
- Jaxen
      Every stop teaches you something the last one couldn't.
“
”
- Jaxen
I've been taking the bus all of my life and I've enjoyed every second of it.
“
”
- Randy
         I've been taking the bus all of my life and I've enjoyed every second of it.
“
”
- Randy
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