Pierce Transit follows the Americans with Disabilities Act (ADA) of 1990 eligibility standards for paratransit services.

The ADA guidelines for establishing eligibility are as follows:

  • Inability to board, ride or disembark (including system navigation) from any regularly accessible vehicle, even with the assistance of the lift and other commonly available help, or
  • Inability to travel on a route at the time of needed travel because the system lacks required accommodations, or
  • The individual has a condition (physical or cognitive disability) which prevents her/him from getting to or from bus boarding locations when traveling within an area served by bus.

SHUTTLE ELIGIBILITY IS NOT BASED ON:

  • Having a disability, even when certified by SSI, SSA, or the VA.
  • Age
  • Personal convenience, such as the bus system does not meet your personal schedule, takes too long, may require transfers, or does not serve destinations you travel to.
  • Inability to drive or lack of access to a vehicle
  • Lack of familiarity or experience using the bus system.
  • The fact that using the bus system may be more difficult or less comfortable.
  • Fear of crime.
  • Illiteracy or inability to understand directions due to limited English comprehension.
  • Personal Finances

Please note that having a medical condition or a disability does not automatically qualify you for ADA paratransit eligibility.

Individuals who are interested in using the SHUTTLE service must apply and be found eligible according to the ADA guidelines listed above.