Human Service Agency Ticket & Pass Program
Human Services Agencies enhance the well-being of their clientele by providing benefits and services to those in need. Pierce Transit has created the Human Service Agency Ticket and Pass program in an effort to support the those agencies, their clients and our community with essential transportation options. Certified Human Service Agencies (HSAs) can purchase One Ride Tickets and All Day Passes for those they serve. Some HSAs may qualify for a 50% discount (see if your agency qualifies below).
HSAs may qualify for a 50% discount (see below on how to qualify). Pierce Transit encourages all HSAs to enroll in the program to provide more options for Pierce County transit users.
For more information contact Customer Service at hsa@PierceTransit.org or 253.581.8000.
Your order will be available for pick up at the Pierce Transit Customer Service Center located at 505 E 25th Street in Tacoma.
You will receive an email stating when your order is ready for pick up.
You can pay at the time of placing the order online OR choose to pay in person at the Pierce Transit Customer Service Center. We accept most credit cards, Apple Pay, check or cash. Please note, we cannot accept bills larger than $20 when paying with cash.
No. For SHUTTLE rides, HSAs may purchase only the Pierce Transit SHUTTLE One Ride Ticket.
It’s best to know the travel habits of your clientele. If paying with a One Ride ticket, the client will need to pay each time upon boarding a bus. However, if the client pays with an All Day Pass, the pass becomes active once it’s dipped in the farebox and is valid for the rest of the service day. It is valid for unlimited rides on Pierce Transit buses until the expiration date and time imprinted on the back.
Yes. When the ticket/pass is inserted (“dipped”) into the top of the farebox, an expiration date and time is imprinted on the back. Also, passes/tickets have a “must use before” expiration date printed on the front. They must be used prior to that date. No exchanges or refunds will be offered for expired tickets.
Certified Human Service Agencies may purchase One Ride Tickets and All Day Passes for distribution to their clients by clicking Add to Cart above, and completing information during the Checkout process. Orders are filled on Tuesdays and Thursdays. A minimum purchase of $60 per order is required.
If your agency is not currently certified, complete the certification form to see if you qualify. If you have any questions, please email HSA@piercetransit.org.
Ticket and pass sales are final. No exchanges or returns are permitted.
A minimum purchase of $60 is required. All tickets and passes must be used prior to the date imprinted on the front. Certified Human Service Agencies (HSA’s) which have been verified by Pierce Transit as tax-exempt under IRS subsection 501(c)(3) may purchase the products above at the discounted prices shown. Tickets and passes must be provided to clients at no cost and cannot be used by employees.
