Lost and FoundAll lost items (except for bicycles) that are turned in by a customer or a Pierce Transit employee will be sent to the Pierce Transit Customer Service Center (Bus Shop) at the Tacoma Dome Station. Found items are available the day after they have been turned in. Lost items are generally held for 14 days. Unclaimed items are donated to a variety of local charities. Pierce Transit is not liable for lost or stolen items when riding our buses.
Lost & Found Pick Up LocationCustomer Service Center (Bus Shop)
505 E. 25th Street
HoursMonday – Friday
11:00 a.m. – 6:00 p.m.
How to claim a lost bicycle
Bicycles found on buses or at transit centers are held for approximately ten days in a secured area at Pierce Transit Headquarters. Unclaimed bicycles are donated accordingly. When claiming a lost bike, pick up is at Pierce Transit Headquarters weekdays between 9 a.m. - 12 p.m. and 1 p.m. - 4 p.m.
No employee of Pierce Transit can lay claim to a customer’s personal property for any reason.
Lost bicycle pick up at Pierce Transit Headquarters
3701 96th St. SW
Lakewood, WA 98499
How to claim your lost itemThe easiest and most efficient way to report a lost item is to complete the lost and found form below. Please provide your name, phone or email address, and a description of the lost item. Please also include the date item was lost, bus or rail information and time of day. Once submitted, all of your lost item information will be accessible by Lost and Found personnel. You will receive a confirmation email stating the information has been received and will be reviewed by the Lost and Found department. If the item has been found a Customer Service Representative will contact you at the telephone or email contact information provided to the customer service department.
You may also report your lost item by phone by contacting our Customer Service Team at 253.581.8000, Option 2. The Customer Service Team is available Monday – Friday, 6:30 a.m. to 6:30 p.m.